Returns are accepted for products that are unused within 14 days of receipt. Once items are received, a full refund will be provided for the cost of the item. The customer is responsible for the shipping cost when returning items and original shipping costs will not be refunded. Please contact us at (657) 275–3738 (Available Monday-Friday, 8am - 5pm PST) with further questions. Must request a return authorization through our customer service line.